Returns and exchanges 

The buyer has the right to return or exchange the purchased goods within 14 (fourteen) days from the date of receipt of the goods only if they have not been used, if the presentation, consumer properties, factory packaging, labels and the expenditure document (sales or cash receipt or other document confirming the receipt of the goods, indicating the date) are fully preserved. 

• The Buyer or the Seller has the right to terminate this agreement at any time before acceptance of the goods by the Buyer. 
• The returned or exchanged goods must be accompanied by a completed return/exchange form with the reason for the return or indication of the goods to be exchanged.  
• The money paid for the goods shall be refunded upon receipt of the goods within 3-5 business days by returning the money transfer through the LiqPay system. If there is a commission of the recipient's bank for the refund transfer, it is paid by the Buyer. 

 Return of goods of good quality: 

• Good quality goods may be returned provided that they have not been used, if their presentation, consumer properties, original packaging, labels and a receipt (sales or cash receipt or other document confirming the receipt of the goods, with the date) are fully preserved. It is not allowed to put inscriptions, addresses, etc. on the packaging. 
• Delivery services for the return of goods of good quality shall be paid by the Buyer. 

Return of goods of inadequate quality: 

• A product of inadequate quality means a product that cannot ensure the fulfillment of its functional qualities. The difference between the design elements, color or design from those stated in the description on the Site is not a sign of inadequate quality of the goods and/or impossibility of their intended use. 
• After receiving the order, no claims for external defects in the goods, their quantity, completeness, or presentation will be accepted. 
• If the Buyer has received goods of inadequate quality, the Buyer shall have the right, in accordance with the Law of Ukraine "On Consumer Protection", to demand a refund of the money paid. 
• The Seller shall not be liable for defects in the goods that occurred after their transfer to the Buyer as a result of the Buyer's violation of the rules of use or storage of the goods, actions of third parties or force majeure. 
• If the reason for the return is the Seller's error, the Buyer shall be refunded the full cost of the order. The error of the Seller's employee means: sending a different model; sending a different size; color mismatch of the model. This does not take into account the discrepancy in the shade of the same color, due to the fact that the same image may look different on different monitors.